Privacy Policy
Last updated: January 2026
This Privacy Policy describes how BloxCrew ("we", "us", "our") collects, uses, and shares information about you when you use our website and services.
1. Information We Collect
We collect information you provide directly, such as your in-game username, email address, and order details. We also collect information automatically, including IP address, browser type, device identifiers, and pages viewed, through cookies and similar technologies.
2. How We Use Your Information
- To process and deliver your orders.
- To provide customer support and respond to inquiries.
- To detect and prevent fraud, abuse, and chargebacks.
- To improve and personalize the Service.
- To send transactional and (with consent) marketing communications.
3. Sharing of Information
We share information with payment processors, fraud-prevention providers, hosting partners, and customer-support tools strictly as needed to operate the Service. We do not sell your personal information to third parties.
4. Cookies
We use cookies and local storage to keep you signed in, remember your cart, and understand how the Service is used. You can disable cookies in your browser, but parts of the Service may not function correctly.
5. Data Retention
We retain personal information for as long as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information, and to object to or restrict certain processing. Contact us to exercise these rights.
7. Children's Privacy
BloxCrew is not directed to children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
8. Changes
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.
9. Contact
For privacy questions, reach our team through any of the channels below.